Virgin Media

Virgin Media Reviews

Read the latest Virgin Media reviews here. Remember you can leave your own Virgin Media review, as well as adding your referral if you have one.

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4.0
Based on 2 reviews

Customer reviews


Allthefreemoney May 12, 2025

Virgin Media is like that friend who promises you the best time ever, and then, 3 hours into the evening, youโ€™re sitting in the dark wondering if youโ€™ve been forgotten. They say "super fast internet" like theyโ€™re handing you the keys to the digital kingdom, but sometimes itโ€™s more like the internet equivalent of trying to drive a car with the handbrake on. You'll be cruising along, watching a perfectly fine video, and then suddenly, bamโ€”buffering. It's like Virgin's way of saying, โ€œHey, we know you have places to go, but letโ€™s just... chill for a sec.โ€ The Wi-Fi is strong, until it isnโ€™t. One minute, youโ€™re living your best life, binging Netflix in 4K, and the next, your internet goes on a holiday without telling you. And donโ€™t even try to call their customer service. Theyโ€™ve mastered the art of making you feel like youโ€™re not actually talking to a person but rather an elaborate prank thatโ€™s somehow gone on for 45 minutes. Youโ€™ll explain your problem, and theyโ€™ll ask you to โ€œturn the router off and onโ€ like they didnโ€™t just watch you do that 10 minutes ago. Itโ€™s like theyโ€™re testing your patience to see if you really deserve Wi-Fi. But hey, when it works... it works. When the connectionโ€™s solid, itโ€™s like living in the future. Streaming, gaming, scrollingโ€”everything moves at light speed, and you feel like a tech wizard. And letโ€™s not forget the speeds that are actually fast when Virginโ€™s internet isnโ€™t ghosting you. In conclusion, Virgin Media is like a rollercoaster ride. Sometimes you're on top of the world, sometimes you're in the dark wondering if itโ€™s all going to end in tears. But when itโ€™s good, itโ€™s really good, and youโ€™ll swear by it... until the next time the Wi-Fi dies and you end up trying to get through to support while contemplating a career as a professional router resetter. 10/10 would recommend, mostly because Iโ€™m too lazy to call another provider and ask them the same questions.

Glen Jan 26, 2025

Best and fastest broadband service in the UK but comes at a high price. Contract pricing always increases above inflation every year. Worth cancelling a month prior to contract ending through retention's department to renegotiate a better deal. Customer services outside the UK can be problematic and tiresome.